Inquiries / FAQ
Sales Representatives and Product Specialists will answer your questions. Before contacting us, please check with our section on Frequently Asked Questions (FAQ).
To purchase a product or sample, ask technical questions about the product, request product information, or make other inquiries, please fill in the following form and send it to us.
Please note that we may contact you from our affiliated companies and representatives/distributors for appropriate response.
Depending on the content of technical questions, it may take some time to answer.
Please note that technical inquiries from free e-mail addresses may not be answered.
You can receive the latest product information and notifications of new and updated documents, news, topics, events and exhibitions by e-mail. We may also send you exhibition invitations or contact you by phone. Please refer to myAKM membership service for further details.
Please fill in the following form and send it to us.
Distributors / Representatives
Frequently Asked Questions (FAQ)
[A1] Please refer to the "Packing Information" page. AKM has designed its packaging in such a way that the initial quality can be maintained regardless of the transport conditions and the surrounding environment.
[A2] The packaging category, L, E1, or E2 is appended at the end of the product name at the order placement to indicate the taping direction. Please refer to the "Packing Information" page.
Example: "AK□□□□-L" "AK□□□□-E1" "AK□□□□-E2".
[A3] These are the part number that are used in-house and the products are the same as those without those numbers. Please refer to the "Packing Information" page.
Example: "AK□□□□-8" and "AK□□□□" are the same product.
[A4] AKM classifies the life cycle of our products into six levels of product status. Please refer to the Product Lifecycle Information page.